There are so many email marketing tools in the market that it is so easy to be completely overwhelmed and spoilt for choices to find the right one.
Some tools if free lack the essential feature and others could be expensive for someone who is just starting into internet marketing.
In the world of MailChimp, Active Campaign, Aweber, GetResponse and the like, SendX is a relatively new and little known player.
However, SendX offers a great platform at a fantastic price point backed up by 5-star support.
Sign-up and Onboarding
Right from the start of the sign-up process and onboarding, there is a clear focus providing exceptional support and educating the user on how the platform works.
Throughout the 14 day trial period, there were daily scheduled emails on different tips and tutorials to use the tool to its maximum potential. It also encouraged to take one to one demo given by one of the team members to go on an extensive walkthrough of SendX. Neat job.
Dashboard and User Interface
The UI is simple and clean and displays all the important aspects of starting your first list and campaign.
All the contacts can be easily segmented into tags & segments and the dashboard gives an easy overview of all essential statistics.
If you need more control over your email marketing campaigns, SendX lets you send emails through third-party email clients like Amazon SES, SendGrid, Mailgun, etc.
Adding emojis in the subject lines, static or GIF video thumbnail image in the email body, countdown timers are all possible.
It is extremely easy to import contacts by just uploading a CSV file.
There are many good looking email templates available and it is possible to upload your own templates.
Forms & Landing Pages
One of the best features of SendX is the built-in form and landing page builder. Form builder lets you create pop-up forms and embedded forms that can easily installed on your website.
The landing page builder is super easy to use and you can save a lot of money by not paying for a separate landing page builder.
There is a decent array of templates available for both forms and landing pages.
Landing pages templates
It is possible to add custom HTML/CSS and even Javascript in the landing pages
Integrations
SendX has native integration with most of the essential tools. There is a WordPress plugin to connect with your WordPress website easily.
ClickFunnels and Instapage are available among landing page, sales funnel builders. Stripe, PayPal and Samcart are covered in checkouts.
Shopify and Woocommerce cover most of the e-commerce stores. Even if you don't find your favorite app among the native integrations, Zapier integration is available to connect any app you wish.
Apart from all the native integrations and Zapier, there is a robust public API for all the languages with excellent documentation which leads to endless possibilities.
Additionally, other email service providers like Amazon SES, SendGrid, MailGun, PostMark, Gmail and Microsoft office 365 can also be used to send emails.
Pricing
This is where SendX really shines. For all the powerful features included, the pricing is incredibly affordable when compared to most of other email marketing tools.
There is no free plan like MailChimp or Moosend, but the base plan starts at just $9.99 a month and for all the features included like form builder, landing page builder, it is totally worth it.
There is no limit on the number of emails sent in all the plans. You can migrate your existing list from any email marketing tool to SendX absolutely free of cost.
Support
In a very crowded and competitive email marketing space, it's clear SendX team has made outstanding customer support as a way to stand out.
Right from the sign-up process to one-one demos, it is incredibly difficult to find more personalized customer support among all the email marketing tools available. All plans include 24 x 7 live chat support and they are super responsive to help out.
Also, there is extensive and detailed documentation that consists of many tutorials and frequently asked questions where yiu can find solution for most 0f the queries.
Overall, top marks for customer support and assistance.
Conclusion
So, is SendX worthy to consider? Absolutely yes.
The pricing is so attractive and comes loaded with tons of features. However, the real stand out aspect is the amazing personalized support each customer gets from the support team.