SilFer Bots
Starts at $9 a month
Pros
- Good library of templates and flows
- Many native integrations available
- Very good support and documentation
- Decent free plan
Cons
- Branding and revenue sharing in the free plan
Automation has become an integral part of any online experience, whether it be online shopping, customer support, coaching, online courses, etc.
Messenger bots have been a huge part of that automation. It provided more convenience for consumers and a great tool for marketers with open rates even higher than emails, which has been traditionally the highest converting channel.
Manychat and Chatfuel have been the most known tools when it comes to Facebook messenger bots. SilFer Bots is a new similar messenger bot building tool released in late 2019. Let's see how well it stacks up against the market leaders.
Dashboard & User Interface
The initial set up process is fairly simple and straightforward to connect to your Facebook account and then with the Facebook page.
The dashboard looks heavily inspired by Manychat which is a good thing as it will be easy and intuitive for users shifting over from Manychat.
The main dashboard gives a detailed overview of the number of overall users, new users subscribed, active users, earnings, the split of messages that are recognized by AI and which not recognized by AI and fragmentation of users based on gender, language and source they subscribed from.
It is a really wide array of informative and useful data available right on the main dashboard to have a complete overview if your messenger campaigns.
The built-in AI engine in SilFer Bots is really powerful to learn based on the answer you set up for each predefined question. it prioritizes the answers by itself based on the popularity of the answer, meaning if one of the answers is selected more than others, it jumps the list to be the first option.
Also, the subscribers from Manychat or any other chatbot tool can be easily imported to SilFer Boys.
Integrations
This is an area where SilFer Bots really shines with so many native integrations to choose from.
E-Commerce
- Shopify
- WooCommerce
Email marketing
- MailChimp
- Active Campaign
- GetResponse
- Klaviyo
- Moosend
CRM
- Pipedrive
- Platformly
Automation
- Zapier
- Integromat
- Google sheets
- Google speech
Payment processing
- Stripe
With such a wide arrange of native integrations and more being added, connecting SilFer Bots with any other third party app should not be a hassle.
PayPal is really a notable absence, but when asked, I was said by the support team that it is under works and will be released soon.
Templates
One of the best features of Chatfuel is the extensive library of templates available for various business types.
SilFer Bots too has a good range of free templates and flows that can be easily imported and used in your messenger campaigns.
Pricing
SilFer Bots has a really good free plan that covers upto 100 users, 50 products, 10 tags and sales upto $300. However, two significant disadvantages would be the SilFer Bots branding in the free plan and the mandatory 3% revenue sharing.
Upgrading to the pro plan starts from $9 per month upto 500 users and $14 per month upto 1000 users. All paid plans include unlimited products, no limits on the sales, unlimited tags, the ability to add teammates and no requirement for revenue sharing.
Support
Live chat support is available and the support team is very responsive and helpful to sort out any issues or in need of any help.
There is also an exclusive Facebook group where many tips on how to implement messenger bots in various business types are shared.
Also, there is a very good and extensive knowledge base and video tutorials covering all the features in case you need a quick reference before reaching out to the support team.
Conclusion
So, is it worth to try? I think, Yes.
The tool is matured and refined with most of the messenger bot features covered and a good support team. The templates and the wide array of native integrations that are continuously added is a really good sign that the team is consistently working hard on improving the product.
I would recommend to try the free plan initially and check if it matches your use case if you are already a Manychat, Chatfuel or any other messenger bot platform user.
Particularly if you are running an e-commerce business, SilFer Boys will be a great alternative with native integrations with Shopify and WooCommerce.